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Evidence Guide: CHCICS401B - Facilitate support for personal care needs

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCICS401B - Facilitate support for personal care needs

What evidence can you provide to prove your understanding of each of the following citeria?

Determine a person's personal care support requirements

  1. Review referral and other information to gain an indication of the client's personal care support requirements
  2. Discuss the purpose of a personal care needs assessment with the client
  3. Work with client (and carer) to identify existing skills
  4. Work with client (and carer) to determine areas of personal care that require support
  5. Determine the level of personal support required by the person
  6. Determine the level of support provided by the carer
  7. Determine a client's preferences for personal care support
  8. Gather information about personal need support requirements in a manner that respects personal esteem and dignity
  9. Gather information according to organisation policy and procedures
Review referral and other information to gain an indication of the client's personal care support requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss the purpose of a personal care needs assessment with the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with client (and carer) to identify existing skills

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with client (and carer) to determine areas of personal care that require support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the level of personal support required by the person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the level of support provided by the carer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine a client's preferences for personal care support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather information about personal need support requirements in a manner that respects personal esteem and dignity

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather information according to organisation policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement personal care support plan

  1. Discuss with client the need to maintain their existing relevant skills, and/or increase skills
  2. Identify and discuss options with client for personal care support that maintains existing skills, and/or increase other skills
  3. Check that the client (and carer) understand options
  4. Discuss the worker role in personal care support, the client's role and the carer's role and check that details are appropriate
  5. Describe to client (and carer) necessary processes, equipment and aids
  6. Describe health care requirements and associated support activities within organisation policies, protocols and procedures
  7. Clarify with client difficulties in meeting their needs and address with organisation protocols
  8. Provide people with information to assist them in meeting their personal needs
  9. Implement personal care support plan and record and analyse outcomes
  10. Maintain client confidentiality, privacy and dignity within organisation policy and protocols
  11. Work with client (and carer) to document plan according to organisation policies, protocols and procedures
Discuss with client the need to maintain their existing relevant skills, and/or increase skills

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and discuss options with client for personal care support that maintains existing skills, and/or increase other skills

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check that the client (and carer) understand options

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss the worker role in personal care support, the client's role and the carer's role and check that details are appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Describe to client (and carer) necessary processes, equipment and aids

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Describe health care requirements and associated support activities within organisation policies, protocols and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify with client difficulties in meeting their needs and address with organisation protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide people with information to assist them in meeting their personal needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement personal care support plan and record and analyse outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain client confidentiality, privacy and dignity within organisation policy and protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with client (and carer) to document plan according to organisation policies, protocols and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine risks associated with providing personal care support

  1. Conduct environmental risk assessment for functions associated with personal care needs
  2. Conduct risk assessment specific to client's circumstances relevant to personal care needs
  3. Discuss elements of risk with client (and carer)
  4. Work with client (and carer) to identify strategies to remove or reduce risk
  5. Develop strategies to remove or reduce risk according to organisation policy and procedures and legislative requirements
  6. Identify other risks to client and report accordingly
  7. Adjust personal care support plan to include strategies to remove or reduce risk
Conduct environmental risk assessment for functions associated with personal care needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct risk assessment specific to client's circumstances relevant to personal care needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss elements of risk with client (and carer)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with client (and carer) to identify strategies to remove or reduce risk

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategies to remove or reduce risk according to organisation policy and procedures and legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify other risks to client and report accordingly

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adjust personal care support plan to include strategies to remove or reduce risk

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide and monitor personal care support

  1. Provide information and support for client to monitor their own personal care requirements where appropriate
  2. Respond to variations in client's circumstances that could affect the personal care needs support requirements
  3. Work with client (and carer / support worker where appropriate) to make any required adjustments to personal care support
  4. Where required, assist client with:
Provide information and support for client to monitor their own personal care requirements where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to variations in client's circumstances that could affect the personal care needs support requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with client (and carer / support worker where appropriate) to make any required adjustments to personal care support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where required, assist client with:

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

showering

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

bed bathing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

shaving

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

dressing, undressing and grooming

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

toileting and the use of continence aids

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

eating and drinking using appropriate feeding techniques

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

oral hygiene

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

mobility and transfer including in and out of vehicles and falls recovery techniques

  1. Provide support or assistance with technical care activities according to the personal care support plan and organisation policies, protocols and procedures
Provide support or assistance with technical care activities according to the personal care support plan and organisation policies, protocols and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete reporting and documentation

  1. Comply with the organisation's reporting requirements including reporting observations to supervisor
  2. Complete documentation according to organisation policy and protocols
  3. Maintain documentation in a manner consistent with reporting requirements
  4. File documentation organisation policy and protocols
Comply with the organisation's reporting requirements including reporting observations to supervisor

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation according to organisation policy and protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain documentation in a manner consistent with reporting requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

File documentation organisation policy and protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings

This unit will be most appropriately assessed in the workplace and under the normal range of workplace conditions

Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to:

appropriate workplace where assessment can take place

relevant organisation policy, protocols and procedures

WHS industry guides

health care checklists, health management plans, personal healthcare diaries

equipment and resources normally used in the workplace

Method of assessment may includes:

Observation in the workplace

Written assignments/projects

Case study and scenario analysis

Questioning

Role play simulation

Related units:

This unit must be assessed in relation to the specific context in which it will (or may) be applied

In the case of working with older people, this unit is recommended (but not required) to be assessed in conjunction with:

CHCAC318A Work effectively with older people

OR

In the case of working with people with disabilities, it is recommended (but not required) to be assessed in conjunction with:

CHCDIS301A Work effectively with people with a disability

Required Skills and Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include:

A range of equipment and aids utilised in the delivery of personal care support

Basic principles associated with the assessment of personal care support requirements

Basics of body care and grooming

Knowledge of planning processes and requirements

Knowledge to develop an individualised plan for personal care support, including terminology, basic anatomy and physiology, goals, objectives, actions

Personal safety and security risks associated with providing personal care support

Principles and practices in undertaking technical skills associated with supporting/assisting people to meet personal needs

Principles and practices of confidentiality and privacy

Processes and strategies to support client’s personal care needs

Role of carers

Significance of service setting including specific context of providing personal care support in residential care setting and specific context of providing personal care in the client’s private home

Strategies to minimise personal safety and security risks associated with personal care support

Understanding of own work role and responsibilities

Work health and safety (WHS) and infection control policy, procedures and legislative requirements

Essential skills:

It is critical that the candidate demonstrate the ability to:

Adhere to own work role and responsibilities

Apply physical and psychosocial aspects of the client in supporting/assisting personal care needs

Communicate effectively with client requiring support with personal care support

Develop a personal care support plan as part of a wider individualised plan

Facilitate a client’s direction and participation in personal care activities

Facilitate involvement of clients (and carers) in the planning and monitoring process

Follow organisation policies and protocols

Identify and respond to a client’s personal preferences

Identify and respond to risks associated with providing personal care support

Identify variations to personal care support requirements

Liaise and report appropriately to supervisor and/or health professionals

Provide general hygiene and grooming including physical ability to perform personal care tasks

Undertake observation and reporting

Use personal care support processes, aids and equipment appropriately

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Apply reading and writing skills required to fulfil work role in a safe manner and as specified by the organisation/service:

this requires a level of skill that enables the worker to follow work-related instructions and directions and the ability to seek clarification and comments from supervisors, clients and colleagues

industry work roles will require workers to possess a literacy level that will enable them to interpret international safety signs, read client’s service delivery plans, make notations in clients records and complete workplace forms and records

Apply oral communication skills required to fulfil work role in a safe manner and as specified by the organisation:

this requires a level of skill that enables the worker to follow work-related instructions and directions and the ability to seek clarification and comments from supervisors, clients and colleagues

industry work roles will require workers to possess oral communication skills that will enable them to ask questions, clarify understanding, recognise and interpret non-verbal cues, provide information and express encouragement

Apply numeracy skills required to fulfil work role in a safe manner and as specified by the organisation:

industry work roles will require workers to be able to perform basic mathematical functions, such as addition and subtraction up to three digit numbers and multiplication and division of single and double-digit numbers

Apply basic problem solving skills to resolve problems of limited difficulty within organisation protocols

Work effectively with clients, colleagues and supervisors

Demonstrate safe and effective use of workplace technology in line with WHS guidelines

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Work with the client (and carer) may include:

Questioning

Formal assessment tool

Demonstration

Provision of personal care

Client may include:

People living in a residential care environment

People living in the community

Students in schools

Preferences for personal care support may include:

Time of day

Time of week

Carer involvement

Processes

Procedures

Products

Carer preference e.g. male/female

Personal care support may include:

Personal hygiene

Oral hygiene

Showering

Bed bathing

Shaving

Dressing and grooming including assisting with pressure stocking

Assisting with toileting and use of continence aids

Assisting with eating and drinking and use of feeding techniques

Assisting with oral health care

Mobility and transfer including in and out of vehicles and falls recovery techniques

Elimination

Hydration and nutrition including dysphagia

Respiration

Skin maintenance

Monitoring medication as appropriate to work role

Provide support or assistance with technical care activities according to the personal care needs support plan and organisation policies, protocols and procedures

Technical care activities may include:

Blood pressure measurement

Blood glucose level measurement

Temperature, pulse and respiration (TPR) measurement

Simple wound care

Tracheal suctioning

Gastrostomy feeds

Catheter care (not including insertion or removal of tubes)

Application of protheses

Application of auto-thrombotic stockings

Assistance with breathing tubes (under direct supervision of a health professional)

Simple eye care

Equipment and aids may include:

Wheelchairs and other transport devices

Mobility aids

Lifting and transferring aids

Beds

Breathing devices

Scales

Continence aids

Personal audio-visual aids

Modified feeding aids

Environmental risk may include:

Home environment, including:

bathroom

toilet

kitchen

dining area

bedroom

Safety of access issues

Infection

Uncontained animals

Environmental hazards:

slippery or uneven floor surfaces

physical obstructions (e.g. furniture and equipment)

poor home maintenance

poor or inappropriate lighting

inadequate heating and cooling devices

inadequate security

Risk assessment specific to client's circumstances may relate to:

Weight

Skin integrity

Infection

Evidence of self-neglect

Behaviours of concern

Impaired judgement and problem solving abilities

Impaired cognitive functioning

Other risks to client may include:

Evidence of self-neglect

Evidence of abuse

Social rights infringements

Legislative requirements may include:

WHS legislation and industry guides

Duty of care

Government program standards

Reporting may be, and include:

Verbal:

telephone

face-to-face

Non-verbal (written):

progress reports

case notes

hazard and incident reports

care plans